Terms And Condition
Space Embrace Cleaning Services LLC (SECS LLC) is one of the trusted companies providing affordable and professional cleaning services in Dubai, including residential, commercial, industrial, and eco-friendly cleaning solutions. We are flexible and open to negotiations with our customers. Before booking your appointments with our experts, please read our Terms and Conditions carefully.
Free Quote Service
We offer a free quote service to our clients, allowing them to share their budget and service requirements. Once you receive your personalized quote, you can select from our customized service options.
Advance Bookings
To avail of our cleaning services, we recommend booking your appointment at least 3–5 days in advance to ensure proper scheduling and availability.
Free Cancellation Facility
You can cancel your bookings within 24 hours after making the initial booking. Additionally, we provide cancellation rights for pre-booked contracts.
Service Provider Information
Upon request, we provide complete information about the assigned service provider for your satisfaction and peace of mind.
Complete Access to Space
We request that clients provide full access to the service area for the proper placement and use of tools and equipment required to complete the service efficiently.
Complaint Queries
In case of any complaint, please inform us within 24 hours after the completion of the service. We will address your concerns promptly.
Exclusion of Items from Liability
Clients are requested to remove all fragile, delicate, or sentimental items from the service area to ensure their safety. We offer a no-liability service regarding such items.
Suspension of Service
In case of any misconduct or violation of terms, Space Embrace Cleaning Services LLC (SECS LLC) reserves the right to suspend or terminate the services.
Fluctuation in Estimated Service Rates
All service cost estimates provided are rough approximations and may vary over time due to fluctuations in market prices and other factors.
Payment
We request that full payment be made on the day of service completion. In case of any delay in payment, we reserve the right to claim the due amount.